Since 2007
software and platform delivery experience
robert@wachowiak:~/cv$ ./open-profile
PROFILE.DAT
Robert Wachowiak
AI Lead Developer
Enterprise AI delivery from architecture to production: agent ecosystems, retrieval pipelines, and workflow automation integrated with business platforms.
Wroclaw Metropolitan Area | English / German
TLDR.EXEC_SUMMARY
- I build production AI systems, not demo-only prototypes.
- I connect models with enterprise processes, tickets, docs, and teams.
- I ship iteratively with measurable evaluation and operational controls.
- I combine engineering depth with delivery ownership and cross-team leadership.
IMPACT_AND_PROOF.METRICS
2023-Present
AI Lead role in enterprise context
6 Roles
across consulting, banking, and public sector
Continuous Eval
quality, latency, and operational KPI checkpoints
AI_CASE_STUDIES.DAT
Enterprise AI Agent Ecosystem
Problem: fragmented support paths and manual escalation loops.
Architecture: orchestrated AI agents integrated with Teams and ServiceNow.
Evaluation: response quality checks, retrieval relevance checks, escalation quality review.
Impact: more consistent self-help and faster incident triage workflows.
Document Intelligence + Retrieval
Problem: high-friction document operations and scattered data access.
Architecture: Azure-based document extraction + vector retrieval pipelines.
Evaluation: extraction accuracy checks and answer grounding validation.
Impact: improved document throughput and more reliable knowledge access.
Reporting Workflow Modernization
Problem: legacy reporting bottlenecks and manual commentary flow.
Architecture: workflow apps plus BI/OBIEE platform enhancements.
Evaluation: cycle-time and handoff quality checkpoints.
Impact: cleaner reporting lifecycle and better stakeholder delivery cadence.
EVALUATION.PIPELINE
01 Objective
Define business KPI and acceptable risk boundaries.
02 Dataset
Curate representative test sets and edge-case scenarios.
03 Metrics
Track quality, groundedness, latency, and cost per request.
04 Guardrails
Apply policy checks, escalation paths, and fallback behavior.
05 Monitoring
Run regression checks after updates and monitor production drift.
TRUST_AND_SAFETY.DAT
- Human-in-the-loop escalation for sensitive or ambiguous cases.
- Response traceability with explicit workflow and integration points.
- Operational controls for prompt updates and behavior regressions.
- Platform-aware integration standards for enterprise governance.
EXPERIENCE.CURRENT
EY | AI Lead Developer
May 2023 - Present (2 years 11 months)
Wroclaw, Dolnoslaskie, Poland
- Lead end-to-end enterprise AI initiatives and technical strategy.
- Build LangChain/LangGraph flows, RAG pipelines, and multi-agent ecosystems.
- Deliver Copilot Studio capabilities and Microsoft Teams AI integrations.
- Implement Azure document workflows, vector retrieval, and ServiceNow AI automation.
EXPERIENCE.ARCHIVE
City of Vienna | Full Stack Developer | Apr 2020 - May 2023
Vienna, Austria
- Frontend: ReactJS + PrimeReact | Backend: Python Flask + Bash | DB: Oracle 11g
- Cognos reports/branding, custom controls, FastEdit plugin, IBM InfoSphere plugin
Credit Suisse | Full Stack Developer | Dec 2016 - Mar 2020
Wroclaw, Dolnoslaskie, Poland
- Angular 8 + PrimeNG, .NET, MS SQL, TSQL, C#
- Tableau plugins (JS API, RESTfull), OBIEE plugins (Java ADF, Oracle 12c)
EuroBank - Societe Generale Group | Lead of Financial Systems Dept | Nov 2014 - Nov 2016
Wroclaw, Lower Silesian District, Poland
- Managed OeBS (GL), AIS, OBIEE, SAS, and Java invoice workflow applications
- Technology: Angular 2 + PrimeNG, Oracle SQL, PL/SQL, Java EE
Credit Suisse | Oracle ADF / BI Developer | May 2010 - Nov 2014
Wroclaw Area, Poland
- Platform Enhancements stream leadership for financial systems
- Reports Generator, Commentary Workflow, OBIEE 11g layout/functionality upgrades
Hi-P Poland | Senior IT Specialist | Jun 2007 - May 2010
Wroclaw Area, Poland
- System administration: Windows NT/2003, TETA2000 HR/payroll
- Development: invoice workflow (PHP Zend/MySQL), production visualization (Flash/PHP/MySQL)
SKILLS_LANG_CERTS.DAT
Top Skills
- Project Leadership
- Leading Development Teams
- Development Coordination
Languages
- English (Professional Working)
- German (Limited Working)
Certifications
- Oracle Application Development Framework 11g Essentials
- Oracle Business Intelligence Foundation Suite 11g Essentials
- Oracle Database SQL
- prince2 foundation
TRAINING.LOG
- AI Engineering badges
- Oracle Fusion Middleware 11g: Build Applications with ADF I (Oracle University)
- Oracle Fusion Middleware 11g: Build Applications with ADF II (Oracle University)
- Oracle BI 11g R1: Build Repositories Ed 1 PRV (Oracle University)
- Oracle BI 11g R1: Create Analyses and Dashboards Ed 1 PRV (Oracle University)
- MS 2784A Tuning and Optimizing Queries Using MSSQL 2005 (Altkom)
- MS 10323A Designing and Developing Microsoft SharePoint Server 2010 Applications (Altkom)
- MS 5060 Implementing Windows SharePoint Services 3.0 (Altkom)
- MS 5061 Implementing Microsoft Office SharePoint Server 2007 (Altkom)
- MS 2274 Managing a Microsoft Windows Server 2003 Environment (Altkom)
- MS 2276 Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts (Altkom)
- MS 2277 Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services (Altkom)
- MS 2824 Implementing Microsoft Internet Security and Acceleration Server 2004 (Altkom)
- Project Management (CS)
- ITIL v3 Foundation (CS)
- UML 2 (Altkom)
- Foundations of Business Analysis (The George Washington University)
- AGILE Project Management (The George Washington University)
EDUCATION.TXT
Jagiellonian University | postgraduate | Software Engineering and Business Tools | 2009 - 2010
Politechnika Wroclawska | MS | Automatic and Robotic | 2002 - 2007